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How it works
FAQ
Frequently asked questions
Everything travellers ask us before their first eSIM.
What is an eSIM?
Does my phone support eSIM?
Does my phone need to be unlocked?
When will I receive my eSIM?
How do I install my eSIM?
When should I order my QR code?
When does my eSIM's validity start?
Can I keep my physical SIM active alongside the eSIM?
Can I install the eSIM while already travelling?
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